All requests for a MyVeritext User ID are reviewed by an account specialist. You should receive your new ID and Temporary Password within 48* hours. Please contact us if you do not receive your ID.

Schedule Schedule a New Assignment

Call 800-567-8658
Online at
E-Fax 877-202-5077
Email [email protected] 
Remember Important Info for The Hartford

The following information needs to be provided at the time of scheduling per the request of The Hartford:
          Legal Exchange Claim Number
          Claims Handler 

Billing Procedures: All Claims Auto, General Liability, Workers' Compensation, Subrogation and Property EUO matters invoices are sent directly to The Hartford for payment. 

Any HFP, First State Management Group, CCG and the Law Department matters are billed directly to Outside Consel for payment.
Contact Support Contacts

Support: Lisa Karl | [email protected] | 973-410-4032 

MyVeritext IDs: [email protected]

Client Service Inquiries: [email protected]

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The Hartford

Veritext Preferred Vendor Program for 

* Based on available work staff and request volume